LegalTrust Safety Boundary
LegalTrust is an AI-assisted legal-information and document-understanding platform. It explains, organises, translates, compares and checks source references. It is not a lawyer, law firm, legal adviser, advocate, court or judicial authority; it does not create law, recommend legal action, suggest remedies or filings, recommend lawyers, or predict outcomes. Original official legal sources remain authoritative. Legal content is processed temporarily and is not retained as a persistent LegalTrust record.
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DATA DELETION

Data Deletion Policy

This policy explains what LegalTrust deletes automatically, what may be retained, and how a user can request deletion of generated reports.

Source file deletedReports controlled separatelyTax/payment records retained where requiredOTP verification
Pre-launch finalisation: Replace placeholder entity/contact details with verified operator legal details and have Indian counsel/CA approve before commercial use.

1. What gets deleted automatically

  • Uploaded source documents after report generation.
  • Temporary OCR/extraction artefacts after report generation or abandoned-session expiry.
  • Expired upload sessions, OTP sessions and short-lived access tokens through cleanup jobs.

2. What remains after report generation

  • Non-content My Reports metadata (for example Report ID, product, language, payment/invoice references and report-content expiry status). Generated legal-report HTML/JSON/PDF is temporary and is deleted after the configured delivery window.
  • Payment order, gateway reference, invoice/GST/tax records and reconciliation status.
  • Audit/security logs needed to protect the service and investigate misuse.
  • Notification delivery metadata such as channel, masked recipient, delivery status and timestamps.

3. Generated report content

Generated legal-report HTML/JSON/PDF is temporary delivery material and is automatically deleted after the configured delivery window. A user may also request earlier deletion through the configured support/grievance route where available. Non-content transaction, tax, consent and security metadata may remain where required.

4. Records that may not be deleted immediately

GST invoices, payment records, refund/chargeback records, fraud/security logs, legal-hold records and accounting data may be retained for statutory, tax, audit, dispute-resolution or security reasons even after a report-content deletion request.

5. Deletion confirmation

After completing a verified deletion request, the LegalTrust operator should provide a confirmation that identifies what was deleted and what was retained for legal/tax/security reasons.

6. Zero Document Retention wording

“Uploaded source documents are deleted after report generation. Generated legal-report content is available only for a short delivery window and is then deleted. My Reports may retain non-content transaction/status metadata, and legally required tax/payment/consent/security records may remain.”
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